Refund policy

Cardier TCG LLC — Return Policy

"For Collectors Who Care About the Hobby."

We stand behind the sealed product we sell. Because trading cards and sealed product are collectible, condition-sensitive items, our return policy is built around the realities of the hobby — please read the details below before requesting a return.

Sealed Product Returns

We offer a 30-day return policy on sealed product (boxes, cases, ETBs, blisters) starting from the date you receive your item.

To be eligible for a return:

  • The item must be unopened and factory sealed, in the same condition you received it
  • Original packaging must be intact, with no signs of tampering, re-taping, or reseal
  • You'll need your order confirmation or receipt as proof of purchase

To start a return, contact us at cardiertcg@gmail.com. Returns must be requested before shipping anything back — items sent to us without an approved return request will not be accepted.

Returns should be sent to:

Cardier TCG

#105

12191 W Linebaugh Ave Westchase, FL


If your return is approved, we'll send a return shipping label and instructions on where to send your package.

Damages & Shipping Issues

Please inspect your order as soon as it arrives. Contact us within 48 hours of delivery at cardiertcg@gmail.com with:

  • Photos of the outer shipping box and packaging
  • Photos of the item itself (all sides, including any factory seal)

We'll evaluate transit damage vs. any pre-existing condition issue and make it right: if we have replacement stock on hand, we'll send a replacement first; if we don't, we'll issue a full refund or store credit, your choice. For limited or hard-to-restock items, we may offer a refund or store credit directly if a replacement isn't available.

Non-Returnable Items

We do not accept returns on:

  • Singles, graded cards, or slabs sold "as shown"/"as-is" — condition is visible in the product listing at time of sale
  • Sealed product that has been opened, resealed, or shows any sign of tampering
  • Discounted, clearance, or "as-is" listed items
  • Items marked non-returnable at time of sale in the listing description

Exchanges

The fastest way to get what you want is to return your original item for a refund once approved, then place a new order separately.

Refunds

Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 10 business days. Bank/card processing times may add a few extra days on top of that.

If more than 15 business days have passed since your return was approved and you haven't seen a refund, contact us at cardiertcg@gmail.com.

Cardier TCG LLC · Tampa, FL · cardiertcg@gmail.com